Here is a list of the most Frequently Asked Questions

Check out our video above or our list below for some of the most Frequently Asked Questions we get about our service.

  • What are your charges and what are the factors that influence it? Do you charge per hour or per image?
  • Do you offer bulk discounts?
  • Do we provide you set of instructions or do you vaguely clean the images up?
  • How can I share my files with you?
  • How can I be sure that the images are safe and are not distributed in the market? Can you guarantee the safety of the images?
  • Do you offer a free trial of your service? How many images can I test?
  • Which images formats do you accept?
  • What modes of payment do you accept?
  • What makes Pixel Laundry unique? Why should we choose you over my in-house team?
  • Are your employees experienced, certified and qualified?
  • Where are you located? What timezone are you in and what are your working hours?
  • Do you retouch only professional pictures or regular people photo as well?
  • Do you keep the original photos?
  • Are my photos going to end up on your website?
  • We haven’t worked with a third party before? How does it work?
  • Do you offer photography services or only retouching services?
  • Do i need to book in advance for retouching my batch of files? If so, how do i book?
  • Do you have standard pre priced package for us to choose from?
  • What types of photo editing can you do?
  • What happens if I am not happy with the photos after they have been retouched, will you charge for any remarks or revision?
  • Is it possible to change my instructions once the images have been submitted?
  • I have further questions. How do I contact you? Can we discuss in person?